EVENT OPERATION AND MANAGEMENT covers the knowledge and
understanding of planning and management skills of an event. Effective planning and
preparation are crucial to the success of an event therefore students are required to
prepare the necessary skills by learning event budgets, set event objectives, plan and
manage a successful event. This course lead students to look at the operational and
marketing plan as well as managing, implementing and evaluating the event.
- Teacher: MOHAMMAD RIDHWAN BIN NORDIN NORDIN
- Enrolled students: 25
TRAVEL AND TOUR OPERATION exposes students to the process of designing and implementing a tour package. Among the skills learned is the planning proses including design of itineraries, tour packaging and programming, documentation and tour costing. At the end of the course, students are required to plan and organised a tour package efficiently based on systematic process they learned in class.
- Teacher: FAIEZNOR BINTI MOHD NASIR MOHD NASIR
- Enrolled students: 20
- Teacher: NUR FAIZAH BINTI ZAM ZAM ZAM ZAM
- Enrolled students: 15
CUSTOMER SERVICE FOR TOURISM AND HOSPITALITY introduces students to the skills required for establishing a specific career path through personal and professional development. Students should be given knowledge and a basic understanding of how customer service is established, practiced, and organized in the hospitality and tourism industries. Students should also be able to demonstrate a positive and hospitable attitude that has been practiced in the hospitality and tourism industries and how the public sector is responding to it.
- Teacher: NORHASLIN BINTI ABU HASSAN Abu Hassan
- Enrolled students: 23
TOURISM IN MALAYSIA introduces students to the tourism profile of Malaysia, including its history, demographics, geography, administration, economy, people, and culture. The students' knowledge and understanding of the tourism scenario in Malaysia will expose them to a diverse range of tourism products and attractions, the tourism push and pull factor, appreciation, and a sense of national pride.
- Teacher: NUR HASHIMAH BINTI SAID MISS
- Enrolled students: 24